Who we are
We’re Magpie Studio Limited, a branding and design agency based in the UK. We create and manage brands for clients around the world and handle personal information as part of running our business.

If you have any questions about how we use your data, you can contact us at: privacy@magpie-studio.com

The data we collect
We may collect personal information such as your name, job title, company name, email address and other contact details when you interact with us.

We do not knowingly collect home addresses, phone numbers, or any special category data (such as racial or ethnic origin, political opinions, religious beliefs, or health data).

We also only work with adults – please don’t provide personal information if you’re under 18.

How we collect your data
We collect personal information in several ways, including:
• When you contact us via our website, email or phone
• When we work together on a project or partnership
• When you sign up for a newsletter or download content
• When you apply for a job or freelance role
• When you visit our website and cookies collect technical information

How we use your personal data
• We use your personal information to:
• Respond to enquiries and manage client relationships
• Process and consider job applications
• Send newsletters and updates (if you’ve opted in)
• Optimise and improve our website
• Comply with our legal obligations

Our lawful bases for processing data
We process your personal data under the following lawful bases:
• Consent – when you sign up for our newsletter or agree to cookies.
• Legitimate interests – when we respond to your enquiries, manage our website, or review job applications.

You can withdraw consent at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Whose data we collect
We collect and process personal data from the following groups of people we work with:

Clients and Prospective Clients
We collect contact details, company information, correspondence and project-related materials so we can provide design and consultancy services, manage contracts, send proposals, issue invoices and maintain long-term working relationships.

This information is processed on the basis of legitimate interest and contractual necessity.

Website Visitors
When you visit our website, we may collect limited technical information through cookies and analytics tools – such as your IP address, browser type and pages visited – to help us improve website performance and understand how it’s used.

For more detail, please see our Cookie Policy.

By using our website, you agree to our use of cookies and analytics tools as explained in that policy.

Business Contacts
If you contact us in the course of business, collaborate with us, or exchange details at an event, we may keep basic contact information and any relevant correspondence to maintain our professional relationship and follow up on opportunities.

You can ask us to delete your information at any time by emailing privacy@magpie-studio.com.

Freelancers, Contractors and Suppliers
If you work with us as a freelancer, contractor or supplier, we may collect and process limited personal information about you – such as your name, contact details, tax status, bank details and correspondence – so that we can manage our working relationship, process payments, maintain accurate business records and meet our legal and accounting obligations.

We keep this data securely and only for as long as necessary for those purposes.

For more information, or to exercise your data rights, please contact us at privacy@magpie-studio.com.

Employees
If you are employed by Magpie Studio, we will collect and process personal information required to manage your employment – such as contact details, payroll information, emergency contacts, and performance or HR records.

This data is used to meet our legal, contractual and management obligations as an employer.

Employees receive a separate privacy notice that explains in more detail how we handle personal data in the course of employment.

How long we keep your data
We keep personal data only for as long as it’s needed to fulfil the purpose we collected it for, including any legal, accounting, or reporting requirements.

For freelancers, contractors and suppliers, data may be retained for accounting and reference purposes in line with statutory retention periods.

You can request deletion of your data at any time, unless we are legally required to keep it.

How we store and protect your data
We use secure systems and password-protected networks to store personal data. Access is limited to authorised personnel who need it for legitimate business reasons.

While we take appropriate technical and organisational measures to protect your information, please note that no online transmission is ever completely secure.

Cookies
Cookies are small text files stored by your browser when you visit a website. We use cookies to improve our site and make it more useful for visitors.

Non-essential cookies will only be set if you consent through our cookie banner or browser settings.

You can withdraw consent or block cookies at any time via your browser preferences.

For more detailed information about the cookies we use and your options for managing them, please refer to our Cookie Policy available on our website.

Your rights
Under UK GDPR, you have rights over your personal data, including to:
• Request a copy of the data we hold about you;
• Ask for corrections to inaccurate data;
• Request deletion of your personal data;
• Object to or restrict how we use your data;
• Request that we transfer your data to another organisation (data portability).

To exercise any of these rights, please email privacy@magpie-studio.com.

International transfers
We may work with clients and collaborators outside the UK and EEA. When we transfer data internationally, we take steps to ensure it’s protected in line with UK data protection laws, such as using approved contractual clauses or working with partners in countries deemed adequate by the UK government.

Information security and TISAX
We maintain internal policies and procedures designed to protect all information we handle, in line with recognised information security standards and our developing Information Security Management System (ISMS).

Magpie Studio is currently in the process of applying for TISAX (Trusted Information Security Assessment Exchange) certification to formalise and demonstrate our commitment to information security best practice.

Third-party websites
Our website may link to other websites we don’t operate or control. These sites have their own privacy policies, and we’re not responsible for their content or practices.

Contact and complaints
If you have questions about this policy or how we handle your personal information, please contact: privacy@magpie-studio.com

If you’re unhappy with how we’ve handled your data, you can contact the UK Information Commissioner’s Office (ICO) at ico.org.uk.

Version: 1.1
Last updated: October 2025